Prescriptions
Repeat Prescriptions
If you take regular medicines, your doctor may set them up as a repeat prescription. This means you can order more supplies without needing an appointment every time.
Please order your medicines at least 12 working days before they run out.
How to Order Your Medicines
Ordering online is the fastest way to request a repeat prescription.
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The NHS App: Log in to your account to order repeat medicines directly. Download or log in to the NHS App.
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SystmOnline: Use your practice login details. Log in to SystmOnline.
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Email: Send your name, date of birth, and medicine details to prescriptions.lyme@dorsetgp.nhs.uk
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In Person or Post: Fill in a paper request form at reception or post it to the surgery.
We cannot take prescription requests over the phone. This prevents mistakes and keeps phone lines open for emergencies and appointments.
How to Register for Online Services
Using an app or website is the quickest way to request your medicine and keeps a record of your regular items.
Learn more about how to register for and use online services.
Medication Reviews
You must have your medicines checked at least once a year to make sure they are still safe and working well for you. A doctor, nurse, or clinical pharmacist can do this in person or over the phone.
During a review, you may need:
- A blood pressure check
- A blood test
- Height and weight checks
Request a medication review online using eConsult, or call the surgery on 01297 445777 or 01297 560872.
Questions About Your Medicines
Our Practice Clinical Pharmacists carry out medication reviews. They are medicine experts who work directly within our clinic team to ensure your treatments are safe, work well, and are tailored to your needs.
You can also speak with your local high street pharmacist for quick advice on missed doses or side effects.
To ask a question or request a review with our team:
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Send a medicine query or review request using eConsult
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Call the surgery on 01297 445777 or 01297 560872
Helpful Medication Information
Electronic Prescribing Service (EPS)
We send all prescriptions straight to your chosen pharmacy electronically. You do not need to collect a paper slip from the surgery.
Safe Disposal of Medicines and Sharps
- Take unused, unwanted, or out-of-date medicines to your local pharmacy for safe disposal. Do not put them in your household bin.
- Tell our reception team if you no longer take a medicine so we can remove it from your record.
- Sharps bins: You must date and sign your sharps box when you open it and when you close it before returning it to the surgery.
Prescription Fees and Free Prescriptions
Many people in England get free prescriptions. You may not have to pay if you are over 60, under 16, receive certain benefits, or have specific medical conditions.
If you pay for your prescriptions, an NHS Prescription Prepayment Certificate (PPC) could save you money if you need regular medicines.
- Standard Prepayment Certificates (PPC): Available for 3 or 12 months to cover all regular NHS prescriptions.
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HRT Prepayment Certificate (HRT PPC): Covers qualifying Hormone Replacement Therapy medicines for a full year.
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Check current prescription charges and PPC costs on the NHSBSA website
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Buy or renew a standard PPC or HRT PPC online with the NHSBSA
- If you need extra help: Call 0300 330 1341
Page created: 30 March 2021