Repeat Prescriptions

Some patients need medicines over a prolonged period, which can be authorised for a repeat prescription by the doctor.  If so, a record is kept on the computer so that you may request further supplies.

capsules of medication

How to Order a Repeat Prescription

Please request your medications at least three working days before they run out.   We offer several options for patients to request a repeat prescription.  

The fastest and most efficient way to order your repeat medication is through SystmOnline Patient Access.  Click on the image below or follow this link to access SystemOnline:>>

Login to SystmOnline

Other Ways You May Re-Order Your Medication

We also accept requests by email.   Email your request to:


If you cannot order your repeat prescriptions online, your prescription request can be made by sending your prescription sheet to the Surgery and indicating which items are required.  Alternatively, you may leave your request sheet at the pharmacy of your choice.  

Please note that we do not take prescription requests over the phone. This is to ensure patient safety and to avoid mistakes.  It will also prevent blocking the phone lines and increase telephone access when patients are trying to make appointments, request advice or emergency help.

people being served by a pharmacist

Not Registered for Online Services?

How to Register to Use SystemOnline

If you are not registered for Online services, you may wish to consider this as it remembers which medications you are on and makes requesting repeat medication faster and easier.  

Please ask at Reception for details of how to register.  Upon provision of a suitable form of personal identification (ID), the Practice will be able to issue a username and password for you to be able to use this service.

a person sitting at a table using a laptop

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.