Armed Forces Veteran Friendly

We are an Armed Forces veteran friendly accredited GP Practice

This means that, as part of the health commitments of the Armed Forces Covenant, at Lyme Bay Medical Practice we:

  • Have a clinical lead for veteran health 
  • Ask patients "Have you served?" to identify veteran patients
  • Support veteran patients to access dedicated health services
  • Undertake specialist training to meet the health commitment of the Armed Forces Covenant

This is important in helping ex-forces to get the best care and treatment.  

If you are a veteran patient, please let us know that you have served so that we can make sure that we understand your health needs.

Armed Forces members from the Navy, Army and Air Force saluting in from of the Union Jack, the words, we are an Armed Forces friendly accrediated GP practice and the accreditation logo.

Who are veterans?

A veteran is anyone who has served one day or more in the UK Armed Forces including reservists. Some people may not consider themselves a veteran, so it is important to ask, ‘have you ever served in the UK Armed Forces?’ This video aims to break down misconceptions and stereotypes of who veterans are.

Top tips for veterans

The Veteran Friendly Practices accreditation scheme is run by the Royal College of General Practitioners (the RCGP) in partnership with NHS England and NHS Improvement.   The RCGP and the NHS have developed a leaflet to help ex-forces patients get the most from their GP.  

Download and view a copy of the leaflet

The NHS logo and the words The Veterans mental Health and Wellbeing Service.  The first call for help takes courage.  Op COURAGE:  The Veterans Mental Health and Wellbeing Service

Op COURAGE: the Veterans Mental Health and Wellbeing Service

Op COURAGE is an NHS mental health specialist service designed to help serving personnel due to leave the military, reservists, armed forces veterans and their families.

Op COURAGE can help you and your family with a range of support and treatment.  To find our more about mental health support for veterans, service leavers and reservists, please visit the NHS Help & Support information page.

Connection to advice and support for veterans and their families

The Office for Veterans' Affairs provides a directory on the government's website. This resource allows you to find organizations that provide support to veterans and their families. You can filter the results by location and the type of support needed, such as physical and mental health, financial support, housing, and employment.

Find support for UK armed forces veterans and their families on the Gov.UK website.

You can also call the Veterans' Gateway helpline for information and referral support.

The number is 0808 802 1212.

The Office for Veterans' Affairs logo

OUR COMMITMENT AS A VETERAN FRIENDLY GP PRACTICE

Scroll down to view our Vet Friendly Patient Charter, or  download and view a PDF copy.

Patient Charter:  our commitment to you as a veteran of the UK Armed Forces
Page last reviewed: 27 May 2026
Page created: 31 August 2025