Test Results
Waiting for test results?
The quickest and easiest way to find out the results of your tests is online — you can view them at a time that suits you, without waiting on the phone. It’s simple, secure, and helps you stay in control of your own care.
Once a doctor has reviewed your test results, you can view them online:
- in your NHS account (through the NHS website or NHS App)
- in your SystmOnline account or
Contact us to request your results:
- by phoning 01297 445777 or 01297 443399 after 2.30 pm
- using our online consultation form to contact us.
Accessing Your Test Results
Tests requested by a hospital or outside clinic
If your test was ordered by a hospital specialist or an outside clinic, please contact that facility directly for your results. Our GPs cannot interpret or “action” tests requested by external clinicians.
If a specialist’s secretary suggests sending the results to your GP, please request them from the specialist instead. They are the experts in that specific field and are in the best position to provide the appropriate follow-up advice.
Tests ordered by our practice
If your test was ordered by one of our GPs, please review the following guidelines before contacting us:
- Confidentiality: Results will only be released to the patient they belong to. Please be prepared to identify yourself. We cannot give results to relatives or friends without prior written consent on file.
- Privacy at Reception: To protect your privacy, our staff will not provide results verbally at the main reception desk.
- Be Specific: Please state exactly which test results you are looking for. Different tests have different processing times; our receptionists may not know if a “full set” is back unless you identify the specific tests you had.
- Reception Role: Our receptionists are not medically trained. They are authorised only to relay the doctor’s comments (e.g., “Normal”). If you require a detailed interpretation or wish to discuss an abnormal result, please book an appointment with your GP.
- Your Responsibility: Due to the high volume of tests we process, we do not routinely contact patients with results. We ask that you take responsibility for following up. However, be assured that a doctor reviews every result and will contact you proactively if there is an urgent concern.
Information for patients about tests and investigations
Blood Tests
A blood test involves taking a small sample of your blood for laboratory analysis. They are very common and help us:
- Check your general health.
- See if you have a bacterial or viral infection.
- Monitor how well organs like your liver and kidneys are working.
Preparing for Your Test
To help the clinician find a vein easily, please:
- Drink plenty of water before your appointment (staying hydrated makes veins easier to find).
- Wear loose clothing with sleeves that can be easily rolled up past the elbow.
- Follow special instructions: If you have been told to “fast” (not eat or drink) or stop certain medications, please follow this advice strictly. If you do not, we may have to reschedule your test.
During the Test
A phlebotomist (a specialist in taking blood) will usually take the sample from a vein on the inside of your elbow or wrist.
- Children: We usually take samples from the back of the hand. We will apply a numbing cream first so they do not feel any pain.
- Feeling faint: If you have felt faint during a blood test before, please tell the clinician before they start. They can arrange for you to lie down during the procedure.
Getting Your Results
Most blood test results return to the surgery within 48 hours, though some specialized tests may take longer.
Important: Please remember that it is your responsibility to contact the surgery for your results. A doctor will only contact you proactively if there is an urgent concern.
You can find out more about blood tests, their purpose and the way they are performed on the NHS website here.
X-rays and Scans
Sometimes your doctor or nurse may need to see what is happening inside your body. To do this, we may refer you to a local hospital or specialist center for an X-ray or a scan.
What to Expect at Your Appointment
There are three main types of imaging tests. Your doctor or nurse will let you know which one you need.
X-rays
An X-ray is a quick and safe test that takes pictures of the inside of your body.
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What it is used for: Checking bones for breaks or fractures, and looking at organs like your lungs.
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Who does it: A radiographer (a specialist trained in medical imaging).
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What happens: You will stand against a frame or lie on a table. You must keep still for a few seconds while the picture is taken.
Read full NHS guidance on X-rays
MRI Scans
A Magnetic Resonance Imaging (MRI) scan uses magnetic fields and radio waves to take detailed pictures of the inside of your body.
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What it is used for: Examining your brain, spine, joints, heart, and internal organs.
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Who does it: A trained radiographer.
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What happens:
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You lie on a bed that slides inside a large tube-shaped scanner.
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The scanner makes loud tapping or thumping noises while working. You will be given earplugs or headphones to wear.
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You can talk to the radiographer through an intercom at any time.
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You must lie as still as possible during the scan.
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How long it takes: Between 15 and 90 minutes.
Important: MRI scanners use strong magnets. You must inform the hospital staff before your appointment if you have any metal in your body, such as a pacemaker or joint replacement.
Read full NHS guidance on MRI scans
Ultrasound Scans
An ultrasound scan uses sound waves (not radiation) to create images of the inside of your body.
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What it is used for: Checking an unborn baby during pregnancy, looking at organs like your liver or kidneys, and checking your heart.
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Who does it: A sonographer or radiographer.
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What happens:
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A cool gel is placed on your skin.
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A small handheld device (a probe) is moved over the area being examined.
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Images show on a screen in real time.
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How long it takes: Between 15 and 45 minutes.
How to Prepare for an Ultrasound
Depending on which part of your body is being scanned, you may be asked to:
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Drink water and not go to the toilet before your scan: This fills your bladder so the sonographer can see your pelvic area clearly.
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Avoid eating for several hours before your scan: This helps reduce air in your stomach so your organs can be seen clearly.
Any specific instructions will be clearly explained in your appointment letter.
Read full NHS guidance on ultrasound scans
Getting Your Results
After your test, the hospital will send a report to our practice.
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Results usually take 1 to 2 weeks to reach us.
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If your results require urgent action, we will contact you directly by phone or text.
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If you have not heard from us after 2 weeks, you can check your test results on the NHS App or contact the surgery.
Other tests and screenings
Find out about tests, screening and other treatments.
Page created: 30 March 2021