You can be assured that anything you discuss with any member of the surgery staff, whether doctor, nurse or receptionist, will remain confidential. Even if you are under 16, nothing will be said to anyone, including parents, other family members, care workers or teachers, without your permission. The only reason why we might want to consider passing on confidential information without your permission would be to protect either you or someone else from serious harm. In this situation, we would always try to discuss this with you first.
If you have any worries or queries about confidentiality, please feel to ask a member of staff.
If you would like to discuss matters of a confidential nature, either with our receptionists or a member of the dispensary team, we have a side room available in reception for this purpose.
Get the latest NHS information and advice about coronavirus (COVID-19), a new illness that affects your lungs and airways.
Find out about the main symptoms of coronavirus and where to get medical advice if you think you have them.
Advice about not leaving your home (self-isolation) and looking after yourself if you or someone you live with has symptoms.
Information about testing to check if you have coronavirus.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Advice about symptoms of coronavirus in children, including when to get medical help if your child seems unwell.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Links to government advice, information for health professionals and advice for other parts of the UK.